Kevin Smith is not a happy Southwest customer.
The director was thrown off a flight from Oakland to Burbank, after being deemed too fat to fly. He later ended up on another Southwest flight and now he’s expressing his anger on Twitter.
“Dear @SouthwestAir – I know I’m fat, but was Captain Leysath really justified in throwing me off a flight for which I was already seated?” her began.
“Dear @SouthwestAir, I flew out in one seat, but right after issuing me a standby ticket, Oakland Southwest attendant Suzanne (wouldn’t give last name) told me Captain Leysath deemed me a “safety risk”. Again: I’m way fat… But I’m not THERE just yet. But if I am, why wait til my bag is up, and I’m seated WITH ARM RESTS DOWN. In front of a packed plane with a bunch of folks who’d already I.d.ed me as ‘Silent Bob,'” Smith continued in a succession of several tweets.
Smith even posted a photo of himself on the plane.
Then he got a little angrier. “So, @SouthwestAir, go f— yourself. I broke no regulation, offered no “safety risk” (what, was I gonna roll on a fellow passenger?). I was wrongly ejected from the flight (even Suzanne eventually agreed). And f— your apologetic $100 voucher, @SouthwestAir. Thank God I don’t embarrass easily (bless you, JERSEY GIRL training). But I don’t sulk off either: so everyday, some new f—-you Tweets for @SouthwestAir.”
Southwest issued a response on Twitter. “I’ve read the tweets all night from @thatkevinsmith – He’ll be getting a call at home from our Customer Relations VP tonight.”
“@ThatKevinSmith Again, I’m very sorry for the experience you had tonight. Please let me know if there is anything else I can do,” the Southwest twitterer added.
But Smith didn’t stop. “The @SouthwestAir Diet. How it works: you’re publicly shamed into a slimmer figure. Crying the weight right off has never been easier!”
And he wanted to let the airline know he had made it to his destination. “Hey @SouthwestAir! I’ve landed in Burbank. Don’t worry: wall of the plane was opened & I was airlifted out while Richard Simmons supervised.”